Legal & Privacy

Transparency, Safety & Trust

We are committed to providing compassionate, ethical, and transparent care. This page explains how we protect your privacy, the scope of our services, and important information about using our website and working with our team.

If you have questions about anything you read here, please reach out. We are happy to help you understand our policies and determine whether The Aftermath Agency is the right fit for your needs.

Privacy

Your privacy is important to us.

How We Use Your Information

Information you share through our website, contact forms, email, or during services is handled with care and used only for the purposes of communicating with you, coordinating services, or providing the support you request.

What We Do Not Do

We do not sell or share your personal information with third parties for marketing purposes.

Cookies & Analytics

Our website may use standard website analytics and cookies to help us understand how visitors use our site and improve the user experience.

Your Rights

If you have questions about your information or would like to request that it be updated or removed, please contact us.

Website Information

The information provided on this website is intended for educational and informational purposes only.

Not Professional Advice

Nothing on this website should be considered medical, mental health, legal, financial, or insurance advice.

No Professional Relationship Is Formed Online

Viewing this website, downloading resources, or contacting us through the website does not establish a therapist-client relationship, healthcare provider relationship, or any other professional relationship. Professional services begin only after appropriate intake procedures and informed consent have been completed.

Referrals to Community Providers

The Aftermath Agency may recommend healthcare providers, community organizations, support groups, attorneys, financial professionals, or other services.

Independent Providers

These organizations operate independently. We do not own, employ, supervise, control, or endorse outside providers and are not responsible for the services, advice, treatment, or outcomes they provide.

Finding the Right Fit

We encourage clients to determine whether a provider or organization is the right fit for their individual needs.

Confidentiality

We respect the privacy of every individual we serve.

How We Protect Your Information

Information shared with our team is treated confidentially and is only shared with your permission or when required by law.

When Confidentiality May Be Limited

Confidentiality may be limited in situations involving imminent risk of serious harm, or suspected abuse or neglect when reporting is legally required.

Psychotherapy Services

Clients receiving psychotherapy through licensed mental health providers will receive separate informed consent and confidentiality documents specific to those services.

Emergency & Crisis Services

The Aftermath Agency does not provide emergency, crisis, or 24-hour services.

If you are experiencing a medical or mental health emergency, please call 911, go to your nearest emergency department, or call or text 988 to reach the Suicide & Crisis Lifeline. Please do not use email, website forms, or text messages to request emergency assistance.

For a full list of local crisis resources, visit our Working Together page.

Accessibility

We are committed to making our services and website accessible to all individuals.

If you require accommodations or experience difficulty accessing information on our website, please contact us. We will make every reasonable effort to provide information and services in an accessible format.

Intellectual Property

Unless otherwise noted, all website content—including text, graphics, logos, downloadable resources, educational materials, and other original content—is the property of The Aftermath Agency and may not be copied, reproduced, distributed, or modified without written permission.

You are welcome to share links to our website and publicly available resources with appropriate attribution.

No Guarantees

Every individual, family, and situation is unique.

While we strive to provide accurate information, thoughtful recommendations, and high-quality support, we cannot guarantee specific outcomes, access to services, insurance approval, provider availability, or results from recommendations made through Resource Navigation or other services.

Changes to These Policies

These policies may be updated periodically as our services evolve or legal requirements change.

The most current version will always be available on this website.

Contact

If you have questions about these policies or our services, please contact us. We are happy to answer questions and help you determine whether The Aftermath Agency is the right fit for your needs.